too, so there was a bunch of boxes sitting by our front door), but now that I am trying to get all the gifts wrapped I realized that I didn't get everything from Nordstrom. Terms, Rights Reserved, You Are About to Contact PissedConsumer.com. You will be mailed a new Gift Card in the amount of the transaction. Can I combine shipping for both my in-store and online purchases? Nordstrom Gift Cards and e-Gift Cards do not expire, have no fees and are redeemable online and in stores at Nordstrom and Nordstrom Rack, as well as at HauteLook.com. I told them the package was not stolen, and that it was an item that was not included by Nordstrom in the package, so would I be reporting Nordstrom to the police, and that I didn't really understand what she was saying? But you don’t have to be helpless when porch pirates strike. Natalie, I agree about the pitfall of using your work address. Product or Service Mentioned: Our content is free because we may earn a commission if you purchase products after clicking ads on our website. I think especially this time of year they have a lot of temporary employees and craziness in their warehouses, so mistakes are bound to happen.Don't blame yourself- things are crazy busy on the home front this time of year for working moms, too! Please note that not all items qualify for international shipping. UPS had delivered my other 5 packages to him. Private messages do not impact your company rating. Gift recipients may return eligible gift items to a Nordstrom Rack store. While you’ll find complementary brands at nordstromrack.com and HauteLook, each online store offers something different and exciting. Contact us at 1-888-966-6283 to speak to a customer service representative. Again, this was caught on camera, but the bad guys were wearing hoodies and weren't identifiable. Never shopping at Nordstrom again...I have been a LOYAL customer for over 20 years and have their credit card. Take a minute to complete your profile to view your Nordy Club status and available points. Something to think about if you have issues with receiving packages. Arrgh! No. Note: Some Home items may ship in 4-6 weeks. And they would open it up and then keep it and deny. Their resulting email was that they've researched the issue and they will not provide a refund or replacement. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All Yes! We know all the postmen personally; the problem happens during xmas when they hire seasonal help who are not familiar with the neighborhood. For customers registered on nordstromrack.com and HauteLook, this will appear on your Orders page as ’late-return fee’. (By that time, my husband had actually discovered the missing package in our storage container - one of the construction guys must have tossed the box into the container where we were storing some renovation materials!). I could not believe it. For all items purchased between 2/1/20 and 6/17/20, we will accept returns through 8/1/20. I was expecting several packages to be delivered by UPS today. That is what I do, but it does get embarrassing after a while....I had to explain to the receiving guys that half of what I buy goes back!! Can I purchase a Gift Card or an eGift Card on Nordstrom.com? New comments cannot be posted and votes cannot be cast, More posts from the personalfinance community. You can try comparing that to the weight listed on the shipping label. Everything was going swimmingly for the Chius until Nordstrom and the FBI caught on and charged them with wire fraud. ), when we saw the driver a few days later. I called her about my recently expired note, i have been a customer for so long and asked for an extension on my note. For Jewelry and Beauty orders under $49, the shipping rate is $5.95. I was very apologetic and she said not to worry and said someone from their "lost and stolen packages department" would look into it and contact me back in 48 hrs to follow up on it. Purchases made after 6/17/20 will be subject to our standard 45-day return policy. If all items are returned or canceled, you will receive the refund in the exact form the items were purchased. You will be able to edit the text before publishing. Creating an account makes the shopping and checkout process easier and faster. Poor customer service. If I used a Gift Card and cancel my order how will I be refunded? I'll probably do that, but it's going to create a lot of delays, because I'm never home during the day and I don't know if I want my office staff to have to deal with receiving my packages if I change to my work address.

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