Review #2210337 is a subjective opinion of poster. I would strongly suggest future customers to pay close attention on the contract, make sure the clause for not guaranteeing any production is removed, otherwise, you'll be sorry and facing similar challenges that I'm currently facing. Review #2122717 is a subjective opinion of poster. Thank you, you have successfully subscribed to our newsletter! We then get a call from our bank (who we are refinancing through) that there is a lien on our property from Solar City. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. I would be better off with no solar at all. This phone number is Solar City's Best Phone Number because 1,272 customers like you used this contact information over the last 18 months and gave us feedback. I was also told that things like microwave ovens and central heat and air conditioning would not be connected due to the amount of power they require. i tried to call solar city customer service but can never get through , left email message to tech support but no one call me or email me back:(. Take a Solar Energy Quiz. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Best Buy or Sprint. He has been referenced or interviewed by essentially every major media organization as a recognized global thought leader on solar energy. I have spent upwards of 4 hours trying to get my balances paid in full because I cannot handle their terrible service. FAQ. They refuse to do that and have been stalling for the last couple of years giving me the classic brush-off. I would advise anyone looking into solar panels to stay away from SolarCity. Check our FAQ. Its location on this page may change next time you visit. The RSSI light is red on my solar system inverter.
Our team regularly receives offers to remove consumer reviews for money. Hello, our home is located at **** Appian Way, Sebastopol CA *****.
Or take a look at the Sprint Phone Number page. Top 511 Reviews and Complaints about SolarCity Trending What is the 2degrees customer service like? We value your privacy. Recent recommendations regarding this business are as follows: "Be prepared for frustration if you go with them", "This is a horrible deal. Tell us about your SolarCity account. While 888-765-2489 is Solar City's best toll-free number, there are 2 total ways to get in touch with them. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. We are buying a house that has an existing SolarCity contract. Review #2150107 is a subjective opinion of poster. Common problems addressed by the customer care unit that answers calls to 888-765-2489 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Rather than trying to call Solar City we recommend you tell us what issue you are having and then possibly contact them via web or phone. What happened?
Forget about getting help on the phone.
Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. I have tried you website and it is not working. I am requesting that a technician come to my home to investigate the cause of the leak.
Your team didnt set it up properly and been years if paying out standing bills to APS your rep for additional panels I have to farm it out you really a joke that you didnt do it right the first time I am seriously considering to hire a attorney, Poor service you should be able to purchase system after five years, I called to get quote sent, was told to soon, called again was told still to soon, call back in August, was told to late , no one seems to know correct time line for purchase, was told supervisor would review for approval, now about a month haven't heard a thing, called again they sent me to a web side where I have to pay for service, BS their is their fault and they should make every effort to correct, I worked for a big corp, if I provided this kind of service I would have gotten fired, After contacting them several times by myself and my wife and realtor,they never returned any of our calls or Gmails.