Also, since the USPS has admitted they delivered to the wrong house, you may be able to file a mail fraud complaint against the people who took package and denied it, (doubt that will do much good, but for $100 it is worth a try.) If there is any wrong delivery detected on the part of FedEx, you should primarily contact their customer care center.
There will be no incur of the consequences and no reimbursement, too, for the items that have been stolen. If you receive an item that doesn’t belong to you, the best thing you can do is contact the mail carrier responsible for delivering it. Both situations considered, in case of USPS delivered to wrong address or even if the tracking status incorrectly says delivered, issues like these happen all the time. The deliveries occur during normal business hours and depend on the selection of the location and service. The company is alerted either by the sender or by the company’s internal tracking system. Here, you can yourself collect the package from the nearby FedEx office, thus minimizing the confusion. For future delivery, request a direct signature. Below, we’ve outlined the steps you should take by retailer or shipping service. If so, you should submit a help request form or request a missing mail search through the USPS website. Soon your parcel shall be in the recovered list and you’ll be able to have your parcel. Below, we’ve outlined how you should return mail delivered by different retailers and carriers. Generally, it does not take more than 5-7 business days to resolve a claim. An agent will forward your request to the local Post Office, which should be able to help you track down your package — especially since it sounds like the tracking information shows where it was misdelivered. The package was addressed correctly and had proper amount of postage. Iowa City Post Office: An Iconic Building of the City, USPS or UPS Cheaper? You should not lose any paper or message or any evidence whatsoever regarding the shipment in question.eval(ez_write_tag([[300,250],'trackingadvice_com-banner-1','ezslot_6',135,'0','0'])); If FedEx has enough evidence and proof that the driver has left the package at the doorstep of the house address mentioned, then there will be no refund from FedEx. Solved, Is It Illegal for Someone to Use Your Mailing Address? You can track your parcel by entering the track… If the item has been delivered, things get a bit more complicated, but you may still be able to correct the problem. USPS Regional Facility: Is your package safe?
They can send someone back to your house to pick it up and make sure it gets delivered correctly. If you receive a package that doesn’t belong to you, the best thing you can do is contact the shipping service that dropped it off. If the mail has your address on it but a different person’s name, on a blank portion of the envelope, write “not at this address”; take care not to cover any important information such as the address or return address. You’ll have to create a new order with the correct shipping address. You must be ready to keep the tracking number in hand. If you both know each other, chances are you’ll be able to deal with this problem on your own. Discussion in 'Legal' started by twix, Dec 23, 2009. Delivered to wrong address - owner refuses to give it back. FedEx is very fast regarding its services. Our content does not substitute a professional consultation. Sometimes, it won’t be worth the company’s money and trouble to retrieve it–in which case you’re free to keep the package. The courier services like USPS and UPS normally have an online tracking system that can help track your order. It’s common enough to receive your next door neighbor’s mail, but what do you do if you get mail addressed to someone you’ve never heard of? Sorry, your blog cannot share posts by email.
If your mailpiece has not arrived within 7 days from its date of mailing, you can: Submit … You can track your parcel by entering the tracking number given to you on the mailing receipt when you submit your parcel at the post office. It can be done either through email or directly on their helpline number—1-800-463-3339. Be aware that some shipping services charge a fee to recall an item; the Amazon seller may subtract this fee from your refund.
If the recipient dismisses the FedEx worker who comes to pick up the package or claims they never received it, then you may need to report the incident as mail theft. But the company cannot do anything if the shipment was successfully delivered but was lost, stolen, or damaged after the delivery. But it will depend on the mail carrier and where your package is in the shipping process. You may also be able to have the assistance of USPS while trying to retrieve your package and that should solve your problem.
Be aware that it’s also up to the person who incorrectly received the package to work with FedEx to get it back to you. Was your shipment through the U.S. A FedEx customer service representative said there is no fee to retrieve the package; however, you will be responsible for paying any fees associated with shipping the package to the correct address. There is a chance for a lag in delivery time from when the package tracking status says delivered, to when USPS notifies you to pick up your package.