Listening to what a person says or doesn't say, how they say it, their body language, and what information they share about their preferences, values, and experiences. Taking the time to adjust the words, the structure, and approach in communicating with individuals and teams shows that you care. low context / high context, direct/indirect, collectivist/individualist, hierarchy/equality), How to identify unwritten rules, ways of doing things, norms, organizational culture (specific to organization), Ways of adapting to different communication styles. If you want to maximize the effectiveness of your communication with various audiences, be aware of the different approaches. We … Learning to adapt your communications style to the audience offers a number of benefits. Not to build consensus, but to ensure that each person has a chance to be heard and feels included. Adjust and adapt communication styles to be effective in a diverse workplace. You observe that a member of your team has misunderstood the intent and meaning of a colleague’s comment. You recognize that your direct communication style is offensive and sometimes misunderstood by your colleagues. I select the appropriate communication method for the person/people I’m communicating with. Alterium Limited (08621989), Fleximize Limited (07117447) and Fleximize Capital Limited Enter your email address below to be notified when new blogs and videos are published. Because we respect your right to privacy, you can choose not to allow some types of As discussed in 10 Things the Best Leaders Do, great leaders also tailor their communications style (tone, pace, energy) and message based on who they are speaking with and the format and medium of the conversations. Basic differences in communication styles, Barriers to effective communications (e.g. or your device and is mostly used to make the site work as you expect it to. I recognize the impact of communication  on different people. All information these cookies collect is aggregated and therefore anonymous. (09485920). You use active listening and paraphrasing to further explore the comment with both parties, acknowledging that cultural differences might be a factor. Performance Criteria. personalised web experience. Communicating in a style that connects with the other person or people will lower barriers to “hearing” what you have to say, prevent conflict, and improve “deliverability” of your message. However, if you are presenting to a room full of potential customers, this might not convert into sales. This can be done in various ways, and if done correctly will allow you to engage your audience quickly and with the optimum results. I can anticipate, plan for and deal with ambiguous and confusing situations. One of the keys to communicating effectively is to be able to tailor your communication to your audience. please use our cookie settings. On the other hand, the formal tone of a client negotiation will be inappropriate when chatting with colleagues. Shows That You Care. I can anticipate, plan for and deal with ambiguous and confusing situations. You’ll then be able to refine your next communication with that audience to better meet your objectives. If you do not allow these cookies, you will experience less targeted advertising. Start to look for opportunities to adjust your style based on the audience and situation and you will experience break-through conversations with people you previously found difficult. Taking the time to adjust the words, the structure, and approach in communicating with individuals and … If you do not allow these cookies you may not be able to use or see these sharing tools. In each situation, your communication will have certain goals and your aim will be to achieve these goals as effectively as possible.   Videos and guides: Cross-Cultural Teamwork, Scene 4: Facilitating Contributions to Team Discussions, Subscribe to our e-newsletters cookies. Success as a leader is greatly impacted by the ability to communicate both efficiently and effectively. Except where otherwise stated, website information is not You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. It is therefore critical to tailor communications to reflect the differences of the people with whom we are communicating; colleagues, direct reports, superiors, strategic partners, customers, and members of our communities in general. Recognizing that you manage a diverse team with diverse perspectives, you understand that you need to play a stronger facilitative role during meetings, encouraging team members to have patience for others’ perspectives. I consider how different perspectives, situations and contexts affect meaning and messaging. In which case, you seek out the colleague and attempt to clarify when the situation allows. For example, if you know that a specific team member is analytical and methodical, take the time to offer the data that led to your decision and not just focus on the conclusion and the path forward. You will receive the PDF at the email address you provided. You’ll then be able to refine your next communication with that audience to better meet your objectives. 5 Benefits of Adapting Your Communication Style 1. Influence Others. Fleximize LtdHolbrook House51 John StreetIpswichIP3 0AH. Taking the time to adapt your style to that of your audience will provide a valuable example that will be followed by your team.   Videos and guides: Cross-Cultural Teamwork, Scene 3: Delegating Roles and Managing Communication Barriers As a leader, the spotlight is always on you. I consider how different perspectives, situations and contexts  affect meaning and messaging. Thank you! When you visit any web site, it may store or retrieve information on your browser, Great leaders use communications as a tool to motivate and inspire, gain alignment behind a vision or strategy, persuade others to join them in a new cause, convey critical thoughts and ideas, and to maximize their own impact. © Fleximize 2013-2020 — All rights reserved, Our site uses cookies and other tracking technologies in the ways outlined in our cookie policy. The ability to switch modes between listening, input gathering, coaching, directing, and advising is a skill that is developed over time. They are capable of tracking your browser across other sites and building up a profile of your interests. The They may be set by us or by third party providers whose services we have added to our pages. Of course, you can short cut the process by implementing an assessment such as the Strengths Deployment Inventory across your team and organization. Ultimately, the payoff of tailoring your communication style is to maximize the impact of your communications. That you care enough to deviate from your natural communication style to ensure you are meeting your teammates where they are and matching their own communication preferences. Videos Blog    Newsletter Services       Team      About         Contact, Why Great Leaders Adapt Their Communication Style to Their Audience, How to Create Psychological Safety in Your Team, Why Leaders Adapt Their Communication Style to Their Audience. Please check your inbox for a confirmation email. and stay up-to-date, Help us build a more inclusive Greater Toronto Area, 603-250 Dundas St. West, Toronto ON, M5T 2Z5, © 2020 Toronto Region Immigrant Employment Council. impact of culture, age, gender, stereotypes etc on communication), Strategies to overcome communication barriers, Impact of cultural values on communication (e.g. intended to, nor does it, constitute legal, accounting, business, financial or other These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. All Rights Reserved. At the same time, you will become aware of how different styles impact you both positively and negatively. Practicing communication agility will start to build the mental muscles needed for becoming nimble in other contexts. E-Learning: Cross-Cultural Communication in the Workplace It is vital to think about the objectives of each communication, as this will help you design your message. Each time you do this, you’ll learn more about what works and what doesn’t. Are you a sales person? Communications via phone calls, one-on-one interactions, group meetings, emails, texts, direct messaging, and any other medium used to communicate with your team and organization. That you care enough to pay attention to individual differences in their perspectives, values, experiences, and strengths. if you are speaking to a room full of colleagues, you can use jargon and company ideals to present your idea. It will run you through how to adapt your communication style to get a better outcome with your audience. Otherwise, we'll assume you are happy to continue. mostly in the form of cookies. However, blocking some types of cookies may impact your experience These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. Failing to modify your communication style to the audience can result in confusion, misunderstanding and even offence. Postal & Registered Address: Holbrook House, 51 John Street, Ipswich, IP3 0AH. Click on the different category headings to find out more and change our This may impact the content and messages you see on other websites you visit. This information might be about you, your preferences Cookie Policy & Settings. default settings. Thank you for signing-up! Data Protection Number ZA021338. Adapting your communication style also provides practice at becoming behaviorally agile. Knowing that the participants in an upcoming meeting will have diverse perspectives based on their backgrounds, you plan an agenda that allows more time for exploration and mutual understanding of views.

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