Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page; Highlighted. This is extremely frustrating and the only reason I have blue curve is because I have television locations that don't have cable Outlets. I can't see it being the switch because it all worked before. When this happens the other devices (My desktop) shows that it thinks there is "No Internet"When I do a ipconfig /renew or ipconfig /release it does not help and it thinks that the Ethernet port is not connected.I thought maybe it was failing because the DHCP lease was expiring and it failed when it tried to re-new but the lease is set for a week so I don't think that is the issue. > When I do a ipconfig /renew or ipconfig /release it does not help, and it thinks that the Ethernet port is not connected. (We do not use WIFI), I used the same setup with the old modem for years without problems. I am not sure what the modem could be doing. Apparently internet is down around Fanny Bay. @ijhallas --  I can't see it being the switch because it all worked before. Then, ask Shaw to send a technician, to check their "demarcation-box" (on the outside of your house), the coaxial-cable running to the telephone pole, and the Shaw infrastructure on the pole, and up-and-down your street. Read more on this topic or keep the conversation going by answering a question or starting a discussion of your own. Most peoples blue curve and 300/600 problems probably are just wrong ethernet cable. Follow the prompts on screen to diagnose the issue and get troubleshooting tips to resolve it. Upgraded to Blue Curve 600 in May 2019. Perhaps the DHCP is the problem.I am ready to ask for a new modem. A message is shown confirming that you'd like to restart your Gateway.

Lag with Shaw Blue Curve Internet AdamK1.

You may be affected too. 1. If you are experiencing home WiFi connectivity issues, you can restart your BlueCurve Gateway from the Overview section of the BlueCurve Home web portal (internet.shaw.ca) or mobile app (Apple App Store or Google Play). Reply.
If you are experiencing home WiFi connectivity issues, you can restart your BlueCurve Gateway from the Overview section of the BlueCurve Home web portal ( internet.shaw.ca) or mobile app ( Apple App Store or Google Play). Can't view the video? Blue curve; Options. Experiment: bypass the switch, by connecting up to two "wired" devices and all your WiFi devices directly to the BlueCurve, and see if you still notice the same symptoms. Grasshopper ... 1 person had this problem. Contact Shaw tech support directly. The "release" causes the "not connected" message. Scroll down and select Restart Gateway. also, if you have other active coaxial wall-ports inside, move the BlueCurve, and a computer, to connect to that wall-port, to see if using a different run of cable inside your walls will make any differences. -- Since we got the modem I loose connection at least onc... My typo was ironic. It is very strange. … I agree. Select the device you'd like to troubleshoot. Shaw set me new cables and splitters but nothing has helped.

Also read the info carefully on max wifi speeds and network load. Contact Shaw (online-chat is given priority over telephone) and get them to remotely logon to your BlueCurve, to view its statistics, including "signal strength". For this reason, changing to a different cable-modem/router is not likely to resolve your problem. Regular cat 5 has a clear connector and does 1/2 the speed a cat 6 does. If so, get rid of them and ask for hard wire boxes. When it happens all devices connected to the switch loose their connection, 2. There seems to be nothing wrong between your desktop and the BlueCurve. If there is one cable coming from the telephone-pole into the box, and. ©2020 Shaw Communications. Note: This can take up to 10 minutes, during which you won't be able to use your home network, connect to the Internet, or stream video on certain TV boxes. If the test finds that there may be a problem with the connectivity of the device, you'll be given troubleshooting tips to resolve the problem. The laptop that is connected directly to one port on the modem seems to recover fine but all the other devices that are connected through the switch on the other port don't recover and everything has to be re-started.Even-restarting it doesn't fix it right away there seems to be at least 10-20 minutes before everything is re-set. It is very frustrating. It is very frustrating.I see others with similar posts and wondering if Shaw has done anything to solve it.Does anyone know if another modem would work better if we only have 150? When will Shaw solve this problem? Shaw is looking at future enhancements to enable this. Initially had great speeds around 600+ mbps, then over the next few months the speed has dropped. When it disconnects I can't ping 10.0.0.1   from any of the devices. 3. All rights reserved. I've rebooted all … @ijhallas -- When this happens the other devices (my desktop) shows that it thinks there is "No Internet". All rights reserved. I also make sure all the connections are tight.It appears that the modem drops connections at least once day. What is the manufacturer and model-number of the switch? Shaw will not relocate a cable outlet from one wall to another and I do not want to run a long cable cord around the perimeter of the room which would cross door openings. Yes, I had already called Shaw and th... -- When this happens the other devices (my desktop) shows... Update Shaw set me new cables and splitters but nothing h... --  I can't see it being the switch because it all worked... coaxial-cable between your BlueCurve and the wall-port, look at the coaxial-cables going into the Shaw "demarcation box" on the outside of your house. They will run tests o... Have already did that they have tried everything that the... Are you using wireless cable boxes?
©2020 Shaw Communications. Lag with Shaw Blue Curve Internet; Options. Preview Exit Preview. To show this, open a command-line prompt, and enter:  PING 10.0.0.1 to confirm, by the responses, that your desktop's IP-address can communicate with the "gateway" IP-address of the BlueCurve. Try these related articles and discussions. other people in this discussion forum have reported "intermittent" problems that were fixed by Shaw physically replacing the coaxial-cable between their demarcation-box and their infrastructure on the telephone pole. I had the same problem until shaw replaced all my wireless boxes with hard wire boxes. > I see others with similar posts and wondering if Shaw has done anything to solve it. Click here to view on YouTube.


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